TO ORDER

We appreciate our long distance customers! You can order 24/7 by visiting our online retail store at www.yarnpatch.com.

You may also call us at (931) 707-1255 to speak to a Yarn Patch employee. We would love to discuss your project, help you select the perfect items, and complete your order over the phone. Your payment and shipping information will be handled with care, and your order will be processed with a personal touch! 

We are also available by email: yarnpatch@gmail.com. 

RETURN POLICY

Customers of The Yarn Patch may be confident that any products they purchase are high quality, direct from the manufacturer, and have not been exposed to any odors, pet dander, allergens, or smoke. To maintain this quality, while treating all customers equally and fairly, please understand that we cannot accept returns or exchanges. 

For online or telephone orders, if your order is incorrect or defective, we sincerely apologize for the inconvenience. Please call or email us within 30 days of purchase and we will make it right.

PRIVACY POLICY

The Yarn Patch is committed to protecting the privacy of our customers. We will never sell, rent or offer any personal information about our customers to any third party. Any information obtained by us through e-mail, forms, or phone is considered strictly confidential.